The Impact of Digital Transformation on Management Efficiency in Regional Service Enterprises: An Empirical Analysis of Bukhara Region

Authors

  • Zayavitdinova Nafisa Muxammadovna Associate Professor, Department of Marketing and Management, Bukhara State University PhD in Economics, Associate Professor

DOI:

https://doi.org/10.51699/cajitmf.v7i2.1240

Keywords:

digital transformation, management efficiency, service enterprises, regional development, empirical analysis, digital management, service sector, operational management, strategic management, competitiveness

Abstract

This article examines the impact of digital transformation on management efficiency in regional service enterprises, using Bukhara region as a case study. The study assesses the extent to which the introduction of digital tools affects decision-making speed, internal coordination, customer service quality, resource utilization, and control mechanisms within enterprises. The research methodology is based on statistical-dynamic analysis, a comparative approach, indicator grouping, integral assessment, and logical generalization. The findings show that digital transformation primarily enhances operational management efficiency, particularly in terms of service delivery speed, internal control, and customer orientation. At the same time, its impact on strategic management develops more gradually, although it demonstrates a more stable character over time. Based on the results obtained, practical recommendations were developed to improve management performance in regional service enterprises.

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Published

2026-04-09

How to Cite

Muxammadovna, Z. N. . (2026). The Impact of Digital Transformation on Management Efficiency in Regional Service Enterprises: An Empirical Analysis of Bukhara Region. Central Asian Journal of Innovations on Tourism Management and Finance, 7(2), 521–534. https://doi.org/10.51699/cajitmf.v7i2.1240

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