Improving Effective Development Methods of Tourist-Oriented Public Catering Services in the Regions of Uzbekistan

Authors

  • Charos Makhmadiyeva Khayrullayevna Assistant Lecturer, Department of Tourism, Independent Researcher at “Silk Road” International university of tourism and cultural heritage

DOI:

https://doi.org/10.51699/cajitmf.v7i3.1292

Keywords:

Gastronomic Tourism, Tourist-Oriented Catering, Destination Management, Digital Transformation, SWOT Analysis, Uzbekistan, Hospitality, Service Quality, Silk Road

Abstract

This paper presents an IMRAD-structured investigation of tourist-oriented public catering services in the regions of Uzbekistan. The study applies a mixed-methods approach combining system analysis, SWOT analysis, comparative benchmarking, and statistical evaluation to assess the current condition of regional gastronomy tourism. Uzbekistan received 8.2 million international tourists in 2024—a 24.2% increase over 2023—yet regional catering infrastructure remains uneven, digitally underperforming, and insufficiently integrated with destination management systems. The findings identify five major factor groups constraining effectiveness: economic, organizational, socio-cultural, technological, and environmental. Drawing on international best practices from Italy, Spain, Japan, Thailand, and France, the paper proposes an integrated gastronomic cluster model underpinned by digital transformation, service quality standardization (SERVQUAL/DINESERV frameworks), sustainability principles, and strengthened public-private coordination. The proposed framework offers a scientifically grounded and practically applicable roadmap for improving regional tourism competitiveness and preserving Uzbekistan's unique culinary heritage.

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Published

2026-06-01

How to Cite

Khayrullayevna, C. M. (2026). Improving Effective Development Methods of Tourist-Oriented Public Catering Services in the Regions of Uzbekistan. Central Asian Journal of Innovations on Tourism Management and Finance, 7(3), 194–203. https://doi.org/10.51699/cajitmf.v7i3.1292

Issue

Vol. 7 No. 3 (2026): July

Section

Articles

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Copyright (c) 2026 Charos Makhmadiyeva Khayrullayevna

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